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How can I get a personal manager?

You can request a personal manager by filing a ticket on the "Support" page. Please, pick the "Request manager" ticket type.

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How do I register for an advertiser account with DTXplatform?

Advertiser account registration In order to sign-up to DTXplatform please click on the Sign-up button: After doing so, please fill all th...

What is the time zone of the reports?

Time zone, PST Report’s time zone is Pacific Standard Time (PST).Please take that in mind when analyzing campaign performance....

How long does it take until my campaign gets approved?

All Campaigns get approved manually over 5 times a day. Approval time during workdays is no longer than 24 hours (Sunday - Thursday).Approval time dur...

I paused/stopped a campaign, but my balance is reduced! Why?

Due to high traffic volume, the full stop of running your ads across the whole network will be executed 15-30 minutes after you clicked the Pause/Sto...

How do I get invoices after i made my deposit?

PayPal - All invoices of your PayPal deposits are sent automatically to the PayPal account from which you paid. * Please notice that sometimes t...