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What are DTXplatform office hours?

Our working week is Sunday to Thursday, 09:00 to 19:00 GMT+3.

During the weekend, we work in a limited format. Funds and campaigns will be approved but it might take a little bit longer than usual.

Technical support will be available during the weekends as well.

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How can I reach the DTXplatform support team?

You can leave us a message through our massaging service on our website or through your panel.Or via our support mail: [email protected]...

I forgot my login/password, what should I do?

You can restore your password by clicking on the "Forgot your password" button on the login page. To reset your password, you need to enter the email ...

My account is banned. Why?

The only possible reason is that you violated our Terms & Conditions. Contact your manager for more information ...

What is KYC and why do you ask me for it?

KYC or The know your customer or know your client is a way to verify the identity of the user of our platform, sometimes we ask users to provide all ...

What should I do if I can’t log in?

No worries!First of all, ensure that you are using the correct username (not your email address) and password. If you can’t remember your passwo...